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New Year is the perfect time to make some changes!

 

This January, join the 2.5 million people who have already taken the free #HowAreYou health quiz. Making small changes can help you to improve your health, and with your own personalised score, free health tips and advice, you can make that first step and fight back to a healthier you in 2019!

 

Click on the How Are You? banner to take the quiz

 


Improved Access to Primary Care

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The practice is now part of an Extended Access to Services alliance offering more flexible appointments for our patients across other GP surgeries in Bideford, Northam, Torrington, Hartland and Barnstaple. The extended access hours include 8 - 8:30am, 6:00 - 8:30pm Monday – Friday, and also at weekends. These appointments are pre-bookable and are offered by GP practices on a shared rota, allowing patients to book routine appointments with a GP, Nurse, Health Care Assistant or Community Pharmacist.

 

Click on the image for more information



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Here is a video about how eConsult works


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Appointment System Changes

From Monday 3rd December 2018

 

The surgery has re-designed its Appointment System with the aim of providing better access & continuity to patients!

 

Urgent matters will be dealt with on the same day by our duty team. Any non-urgent matters will be booked with your usual clinician up to two weeks ahead, and you can request either a telephone call or a face to face appointment.

 

Our Receptionists are trained by the GPs and when you book an appointment, they will ask you some questions about what the appointment is for. It is important that you provide them with enough information so that you can be navigated to the most appropriate appointment.

 

Urgent Appointments - Same Day

Telephone on the day for URGENT appointments. Urgent matters on the day will be put onto a list for the Duty Team to deal with. The Duty Team is a mixture of GP, Nurse Practitioner, Clinical Pharmacist & Health Care Assistant. The appropriate clinician will ring the patient back You can request either a telephone call or a face to face appointment.

 

Routine Appointments - Bookable up to Two Weeks in Advance

Appointments can be booked directly with GPs, Nurse Practitioners, Clinical Pharmacist, Practice Nurses, Health Care Assistants and Phlebotomists. The surgery runs routine surgeries every day. You can request either a telephone call or a face to face appointment.

 

(Site updated 17/01/2019)
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