New Phone System

Please note: There may be a small amount of disruption to our phone lines on Thursday 27^th February as the practice is changing over from one telephone system provider to another. We will have engineers on site monitoring things very closely throughout the day and we are aiming for minimal disruption. If for any reason you are unable to contact the surgery during this time, please call NHS 111 in a non-life-threatening emergency situation, or dial 999 for a life-threatening medical emergency.

new-phone-system

Coronavirus

The NHS in Devon and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The risk to the general public is moderate.

If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within the last 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people. Further information is available at www.nhs.uk

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid close contact with people who are unwell. You can find the latest information and advice at Public Health England

Accredited Armed Forces veteran friendly GP Practice

The surgery is now an accredited Armed Forces veteran friendly GP practice. This means that as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services This is important in helping ex-forces to get the best care and treatment.

If you are ex-forces, please get in touch to ensure you are getting the best possible care.