Data Protection

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About your Confidential Information


Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:


  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.


If you do not wish anonymous information about you to be used in such a way, please let us know.


Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


How information about you helps us provide better care

Confidential information from your medical records can also be used by the NHS to improve services offered so we can provide the best possible care for everyone.


This information along with your postcode and NHS number, but not your name are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.


You can read our privacy policies by clicking on the links below:

If you would like to know more, please ask at Reception.


Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the Business Development Manager or Quality Assurance Manager.


Access to Records

In accordance with the Data Protection Act 1998, Access to Health Records Act & from 25th May 2018 the General Data Protection Regulation (GDPR), patients may request to see their medical records. Such requests should be made through the Practice Manager. Full record access is also available through SystmOnline. Please contact Reception to register for this service. No information will be released without the patient consent, unless we are legally obliged to do so.

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