Update from Devon Carers
Are you a carer whether paid or unpaid? Did you know you can now self-refer yourself to Devon Carers using their webchat 'ASK' at devoncarers.org.uk or via their helpline 03456 434 435 . For more information visit https://mailchi.mp/374e5075c70b/devon-carers-update
We are now an Armed Forces veteran friendly accredited GP practice!
The surgery is now an accredited Armed Forces veteran friendly GP practice. This means that as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services This is important in helping ex-forces to get the best care and treatment.
Do you need help and support with Social Care?
Pinpoint is your community services directory offering access to local support, help & advice on a wide range of different topics. Click on the Pinpoint logo to take you through to the website.
Full record access now available through SystmOnline
Please note that full record access is now available through SystmOnline. If you are already registered with SystmOnline and would like full record access, please contact the reception team to enquire on how to enable access.
If you would like to register for SystmOnline, please ask at Reception for an ‘Application for Online Services’ form or print one from the ‘New Patients’ tab at the top of the screen. You will need to attend the surgery in person along with the completed application form and photographic ID.
eConsult is available at Fremington Medical Centre
eConsult is a great service for patients to use through our practice website. Here you can learn more about your condition, get self-help medical advice for hundreds of common conditions and request advice & treatment from your GP via an online form.
Click on the eConsult banner to get started
Do you work in a residential care home ...
... and have direct contact with patients? In that case you may be eligible for a free flu vaccination. You will need to provide one of the following:
o Payslip from your employer, showing the employer is a care provider
o A letter from your employer
o An identity card, showing your employer is a care provider
What happens when you are referred by your GP to see a specialist?
Click here for more information.
Are you in shape for surgery?
If you are due to have planned surgery, click here to watch a short video clip explaining the value of getting as fit as you can beforehand.
One Small Step
Click here to find out more about the One Small Step healthy lifestyle promotion.
About Patient Online
Our online service SystmOnline, allows you to order repeat medication, view your medical record and book GP appointments. Please contact Reception if you wish to sign up for these services. You can also view a summary as well as a more detailed version of your health record (on request). For record access you will need to attend the surgery in person, bringing with you some photographic ID and complete a registration form while you are here.
Find out more by clicking on one of the following links.
Protecting your GP online records
Getting started with online services
What you need to know about your online records
Advance notice of staff meetings
The surgery will be closed one lunchtime per month from 1pm to 2pm. Please accept our apologies for any inconvenience this may cause. The closure is to allow us to hold our monthly staff meetings. We will confirm the date concerned every month.
FOR ANY URGENT HEALTH ADVICE DURING THIS TIME PLEASE CALL THE NHS ADVICE LINE ON 111 OR CALL 999 IN AN EMERGENCY SITUATION
Named Accountable GP
All registered patients at our practice have now been allocated a Named Accountable GP, who is responsible for the overall care of the patient. New patients joining the surgery will be advised of their Accountable GP at the point of registration. If you do not know who your named GP is, please ask a member of our reception team. You will still be able to see any GP of your choice.
If you have any questions, or wish to know who your named GP is, please contact the surgery. If you have a preference as to which GP is your named GP, the practice will make reasonable efforts to accommodate your request.
Would you like a chaperone ?
If you would like a chaperone present during your consultation, please advise the receptionist or doctor when booking your appointment or when checking in.
Care data - about YOUR confidential information
Are you aware this involves patients' confidential information being shared with other organisations?
If you do not wish to participate you MUST opt out by contacting the surgery as soon as possible. For more information, click here. You may also wish to read the following: Care data poster Care data leaflet. If you wish to opt out of the Care Data project please print out a copy of the following form, complete and sign it and return it to the surgery. Opt Out Form
The practice has facilities for people with disabilities, including ramp access and a disabled toilet on the ground floor with a stair-lift to the first floor.
Join our Patient Participation Group
Are you a patient at Fremington Medical Centre? Why not come along to our next Patient Participation Group meeting and meet the Practice Manager, find out about issues facing the National Health Service, help to shape the future of the Medical Centre and share your ideas.
Do you need information in a different format?
How do you communicate? Do you need information in a different format? If so, click here to find out about the new Accessible Information Standard initiative.
Help! Who do I Call?
Click here to go through to our link about who to call should you have a medical problem.
Friends and Family
We now have a Friends and Family questionnaire - please click on the "Take our survey" link on the home page, or click here for a printable version which can be completed by hand and dropped off at the surgery.