If you are on a regular medication you will be issued with a repeat prescription slip. Please re-order by ticking each item required on the right hand slip of your prescription. Please note we are no longer accepting paper prescription requests from patients at reception. You can however hand in your slip at Boots the Chemist at Fremington, Roundswell, Bideford or Barnstaple High Street or Lloyds Pharmacy inside Sainsbury's.
Prescription requests can be made through SystmOnline if you are registered, via our dedicated prescription email address firstname.lastname@example.org, by eConsult via the link on the practice homepage, or as a last resort by telephone and speak to our reception team. Please understand that our phone lines are very busy at the moment because of this.
You will need to register with SystmOnline to use this service. To register, please ask at Reception for an 'Application for Online Services' form or print one from the 'New Patients' tab at the top of the screen. You will need to attend the surgery in person, along with the completed form and photographic ID.
We are no longer issuing paper scripts so please ensure you have a nominated pharmacy for electronic prescribing. We also cannot process any early prescription requests so please don't order your medication early. They will be returned to the pharmacy or emailed back to you if you do.
We aim to process prescription requests within 2-3 working days. Our phone lines are extremely busy at the moment so please avoid calling us to simply see if your prescription has been processed.
The Doctor and Clinical Pharmacist will carry out a regular review of your medication and you may be asked to speak with, or see them before further prescriptions are issued. Reception will contact you if this is necessary.
As a Practice we have tried to rationalise our prescribing by the use of a formulary. This means that only certain drugs are prescribed in this Practice. This allows the Doctors to have far more experience in the uses and problems associated with a limited number of drugs.
It may be that at your new patient medical your drug therapy will be reviewed and altered to bring you in line with the Practice Prescribing Policy. Any change of medication does involve a period of uncertainty, through which you will be supported.